Customer Service Skills Archives

When a Haircut Teaches You More about Customer Service than a Business Degree

Post author:whitney11
Post published:July 18, 2023
Post category:Blogs Company Culture Customer Service Skills Hot Topics

Oh, the joy of service appointments. You clear your schedule, have a hard talk with yourself about patience, and… wait. This week, I had two such experiences, and let's just…

Difficult Customers and Your Empathy Superpower

Post author:whitney11
Post published:June 16, 2023
Post category:Blogs Business Growth Strategies Company Culture Customer Service Skills

When it comes to customer service, empathy is a vital skill that can turn challenging interactions with difficult customers into positive experiences. In fact, if empathy is taught and nurtured,…

When a Haircut Teaches You More about Customer Service than a Business Degree

Difficult Customers and Your Empathy Superpower

731.212.8658

info@empowerteaming.com