Picture this: an intricate board game sprawling before you. Some players cautiously move their pieces, some form alliances, while others brazenly charge forward. Welcome to the game of office politics. …
Ah, the Super Bowl - an annual spectacle that transcends the boundaries of mere sport to become acultural phenomenon. But let's take a step back and examine this grand event…
Delving into a delicate yet imperative conversation, we're addressing a topic that demands our attention: our aging workforce. What does it truly mean to not only employ older workers successfully,…
In the buzzing world of business today, we're all about chasing the brightest people to fuel our growth and innovation. Companies compete fiercely to attract top-notch professionals who can drive…
A year ago, we posted a blog delving into the concerning decline in worker productivity in the American economy. At that time, the term “quiet quitting” exploded onto social media…
I didn't hire a research team. I just googled “what do professionals want in company culture in 2023,” “current company culture wish list,” “what employees are looking for in a…
Oh, the joy of service appointments. You clear your schedule, have a hard talk with yourself about patience, and… wait. This week, I had two such experiences, and let's just…
Stress is an inevitable part of life, a reality we must manage for the sake of our health and well-being. Most often, we associate stress with major challenges and overwhelming…
When it comes to customer service, empathy is a vital skill that can turn challenging interactions with difficult customers into positive experiences. In fact, if empathy is taught and nurtured,…